Tactical Counseling is dedicated to supporting individuals, families, and first responders in overcoming trauma, stress, and relationship challenges. Through solution-focused, confidential therapy, you develop the tools and strategies needed for meaningful and lasting change.
Whether you're navigating personal struggles or leading an organization through high-pressure demands, you are supported in planning specific, tactical steps to move forward. The comprehensive approach ensures personalized strategies tailored to your needs because real progress comes from intentional action.
Whether you're navigating personal struggles or leading an organization through high-pressure demands, you are supported in planning specific, tactical steps to move forward. The comprehensive approach ensures personalized strategies tailored to your needs because real progress comes from intentional action.
You don’t have to go it alone.
Strategize your success
Schedule a free 15-minute consultation.
Schedule a free 15-minute consultation.
What We Offer:
Individual, Family, & Couples Therapy
Substance Use & Addiction Recovery Support
First Responder Counseling
Disaster Behavioral Health Training
Mental Health Education & Speaker Engagements
Program Development & Evaluation
Workplace Wellness & Emergency Preparedness
Records & Complaints Information
This information is provided to help clients understand how to request records, contact the licensing authority, and file a complaint. Tactical Counseling is committed to transparency and client rights.How can I get a copy of my records?
You have the right to request your records from Tactical Counseling. To request records, please submit a written request (your name, date of birth, what you’re requesting, and how you’d like them delivered).Start here: Contact Us
Records will be provided as permitted by applicable state and federal law. Fees for copies will be limited to allowable charges for duplication and delivery (for example, copying and postage). Requests that require clinical summaries, written reports, court-related documentation, or extensive record preparation may be billed at the applicable professional rate outlined in the Client Agreement.
How can a third party obtain my records?
If you would like your records released to another person or organization, you will need to sign a written authorization (release of information) that includes the recipient’s name and delivery information.Records will be released only as permitted by applicable state and federal law.
How can I contact the licensing authority?
Tactical Counseling is regulated by the Texas Behavioral Health Executive Council (BHEC).Website: https://bhec.texas.gov/
Contact Page: https://bhec.texas.gov/contact-us/
Phone: (512) 305-7700
Investigations/Complaints (24-hour toll-free): (800) 821-3205
Mailing Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
How do I file a complaint?
Professional/Licensing Complaint (BHEC): If your concern involves professional conduct or licensure issues, you may file a complaint with BHEC. Complaints must be submitted using the Council’s complaint form.How to File a Complaint: https://bhec.texas.gov/how-to-file-a-complaint/
Complaints FAQ: https://bhec.texas.gov/complaints-enforcement-faqs/
Email (Enforcement): Enforcement@bhec.texas.gov
Consumer Complaint (Texas Attorney General – Consumer Protection): You may also file a consumer complaint with the Office of the Texas Attorney General.
File a Consumer Complaint: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Consumer Complaint Portal: https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/